Frequently
Asked
Questions
Medicine Springs is the only company in the world to “Harness the Geothermal Healing Powers of Mother Nature.” So naturally, we imagine you have some questions.
01
How is Medicine Springs different from Epsom salt?
While Epsom salt is found naturally in hot springs, very little, if any, magnesium in commercialized Epsom salt soaking solutions is absorbable through the skin. Our Medicine Springs products combine magnesium sulfate and magnesium chloride, the transdermal magnesium, along with other natural minerals, which results in a skin-safe formula that replicates the healing properties of nature’s hot springs.
02
Why are there multiple bags in the package? And, do I add them all?
When you use Medicine Springs products, you’re creating a mineral cocktail of Mother Nature’s elixir at home (and without the travel expenses). This process requires a particular combination of individually packaged minerals. Simply open each of the enclosed packets, mix them all in your bathtub or hot tub, and allow the minerals to dissolve completely before dipping into your very own hot springs.
03
What is the difference between bathtub and hot tub products?
The bathtub package contains two 50-gallon bath soaks, or if combined, will treat 100 gallons of water. The hot tub package contains 400 gallons worth of minerals to treat an entire hot tub.
04
Are these products safe for my plumbing and septic system?
Yes, our Medicine Springs soaking formulas are safe for your plumbing and septic system.
05
Is it safe for my hot tub, and how long will it last?
Yes, Medicine Springs products are safe for your hot tub. Turn on the hot tub jets and pour all the packets into the middle of the hot tub. The minerals will dissolve almost immediately, and you can enjoy your soak right away. Minerals do not evaporate. Instead, you will lose minerals in the water as they absorb through the skin. With regular use (i.e., a couple of people soaking 3 to 4 times per week), your Medicine Springs hot tub product will last about three months.
06
What will the products do to the chemistry of my hot tub?
Expect an increase in your PH for the first week or so. If your hot tub is perfectly balanced at 7, it will change to approximately 7.6–7.8. Changing PH is a typical result of the mineral reaction. Do not try to treat it away or lower the PH. Let the minerals do their thing. Soak and enjoy, then after about a week, the water will begin to return to your typical PH, and you can treat it as needed.
07
How long should I soak, and at what temperature?
Consider how long you usually soak at a natural hot spring. In this case, you’ve treated yourself to a luxurious Medicine Springs soak, so we’d recommend at least 20 minutes, or however long it takes to unleash your inner Earth warrior. There is not a specific, required temperature for our products to work. A comfortable, warm temperature that works for you is ideal.
08
How do our original sprays differ from the Professional Series sprays?
The mineral concentration in the original sprays is 10-times more potent than the natural hot springs they are derived from. In contrast, the Professional Series sprays are 20-times more potent than their natural hot springs and have double the added transdermal magnesium.
09
What is the difference between the Sport, Joint, and Skin Formulas?
The Sport Formula is produced from natural hot springs in Yellowstone down through Central and South America, known to help speed up recovery and heal sore muscles. It is high in transdermal magnesium and bicarbonates, resulting in a mineral cocktail that reduces muscle and joint inflammation, aids in circulation, flushes out lactic acid build-up, and gets you back out there sooner!
The Joint Formula is created from hot springs in the Western United States and Japan, known to help with arthritis and fibromyalgia. This formula is lower in bicarbonates, targeting inflammation and relieving stiff joints.
The Skin Formula is derived from Iceland’s Blue Lagoon; this is the most world-famous hot spring for sensitive skin. It is unique for its absence of bicarbonates. Bicarbonates can be healing; however, they can create a “tingly” sensation for sensitive skin. The Skin Formula is gentle on your skin and does not contain bicarbonates. While all of our products help relieve dry skin, eczema, psoriasis, and acne, this is the formula for you if you have extremely sensitive skin.
10
How do I use my Mineral Springs sprays?
If your schedule is anything like ours, you know that a daily bath or hot tub soak isn’t always feasible. Our concentrated mineral sprays offer an alternative option for those busy days. Simply spray liberally and rub the product into your skin to benefit from the hot spring minerals. We recommend multiple daily applications, particularly when your skin is warm (i.e., after a shower, before bed, after a workout, or after a sauna). Our sprays provide relief for restless legs and night cramps, so we also recommend keeping a bottle beside the bed. These products are scent and dye-free and will not stain your clothing or bedding.
11
Will the sprays sting if I have open cuts?
If you have open cuts or wounds, our products may cause a mild stinging sensation.
12
When should I expect my subscription products?
Products will be shipped on the 1st or the 15th of each month. Hot tub soaks will be sent every three months and are only available as an annual subscription.
13
Can I cancel my monthly or annual subscription?
Subscription plans may be canceled anytime with 24-hour notice. Subscriptions will automatically renew unless canceled 24-hours before renewal.
Still have questions?
We love to talk about our Medicine Springs products. Give us a call or email and we would be happy to answer any questions you may have.